Introduction to Search 2.0
Search 2.0 is a customer-driven enhancement designed to provide a better all-around user experience. It was launched on Friday, March 22nd 2019.
Through customer conversations, the EquipmentWatch team discovered many areas for improvement. Search 2.0 is our response to your feedback.
In addition to the below written step-by-step instructions for Search 2.0, please view these short 3 training videos in the product guide titled "Getting Started".
Clear Your Cache
If you happen to have trouble accessing Search 2.0, make sure your cache is clear on every browser you use to log into EquipmentWatch by following these steps:
- Go to https://app.equipmentwatch.com/search
- Right click anywhere
- Select the option “Inspect”
- Hover the cursor “arrow” over the refresh icon
- Right click again
- Select “Empty cache and Hard reload”
Using Search 2.0
Search 2.0 introduces new efficiencies by prompting users to select data sets first, thus creating a more innate search path from the very beginning. To make it even more accommodating, you have 2 options from which to decide you’d like to start filtering through data sets: “Search by Manufacturer, Model, or Serial Number” or “Search by Equipment Category”
- Search by Manufacturer, Model, or Serial Number
You’ll notice the Search 2.0 interface is much simpler than the former search experience. We’ve separated make, model and serial number inputs. By having users choose their intended data set as step 1, we ensure we only show models relevant to their needs.
- Search by Equipment Category
We’ve also introduced the ability to search by Equipment Category, which is something long-time users have expressed explicit excitement around. In addition, the search results page is easier-than-ever to understand, with clearly marked options at the top of the page informing the user of any filters they’ve selected or deselected.
- Auto-populated results
Auto-populated search results and populated recent search history help narrow down what you’re looking for, adding even more speed and precision to the EquipmentWatch search process.